Connected systems
A way in.
Give people a place to take care of their own details.
A service with its own way of working
People needed to update their information and understand how it was being used. Asking staff to handle each change would have meant more administration as the service grew.
What we built
A bespoke platform with a member area, engagement reporting and features designed for the service. Members can manage their own details and see how people interact with their presence.
Where could this fit for you?
A member service, a client portal or a community with something of its own to offer. Give people a useful reason to return and a way to do more for themselves.
Connected to the bigger picture
The public website, the member experience and the work behind the scenes need to fit together. We consider them as parts of the same service.