Knowledge tools & thoughtful AI
Answers, closer.
Make the knowledge inside an organisation easier to reach.
The opportunity
Useful company information can be difficult to find, even when it already exists. People need a way to ask a question without knowing where the answer is stored.
What we built
An internal company information library with a chatbot interface, making the collected knowledge queryable through a conversation.
What it makes possible
A more direct way to find relevant information and make use of the knowledge the organisation already holds.
The Magpie thinking
AI belongs where it helps people do something useful. We consider the information involved, appropriate access, how answers can be checked and where human judgement needs to remain part of the experience.